What type of training does Positive Kids provide?
Positive Kids provides child, teen, parent, family, and school-based support focused on emotional regulation, social confidence, communication, learning skills, executive functioning, and stronger family systems. Families may be directed toward psychotherapy services, social skills groups and camps, educational services, assessments, the Parent Online Course, family counselling, perinatal counselling, or educator workshops depending on the concern.
What are your typical hours of operation?
Appointment times vary by service, clinician, coach, group schedule, and location. Positive Kids offers daytime, after-school, evening, virtual, and some weekend options when available. Intake will confirm current availability and help you request the day and time window that works best for your family.
Who teaches the classes?
Programs are led by team members matched to the service being provided. This may include registered psychotherapists, psychologists, social workers, counsellors, educators, tutors, executive functioning coaches, parenting coaches, group facilitators, and other trained professionals. Families are guided to the provider or program that best fits the child, parent, or school need.
How do I register my child?
You can start the registration process in several ways:
- Complete the Register With Us form on the website.
- Email intake@positivekids.ca.
- Submit an Ask Intake or Contact Us question.
- Book a free 15-minute consultation.
- For camps, use the camp registration request form on the Summer Camps page.
A team member will follow up to understand your needs, confirm availability, and guide you through the intake process.
My child is under 4 years old. What services are available?
For children under 4, the best starting point is usually parent guidance, family support, perinatal counselling, or parent-child support where appropriate. Intake can help determine whether direct child work, parent coaching, dyadic parent-child sessions, or another service is the right fit for your child's age and developmental needs.
Do you have multiple locations?
Positive Kids lists Mississauga and Toronto office options and families can ask intake about availability in their area. Virtual services are also available nationally for many counselling, coaching, parent support, and education-related services.
Do you offer a clinical assessment or report after services conclude?
Formal reports are provided when families complete an assessment service, such as a psychoeducational assessment. For counselling, coaching, groups, or camps, a formal clinical report is not automatically included, but families can ask about progress summaries, recommendations, or communication with schools and other care providers when appropriate.
What is the expected length of my child's involvement with their therapist or coach?
The length of involvement depends on your child's goals, the service selected, scheduling, and progress over time. Some families use short-term support for a focused concern, while others benefit from ongoing therapy, coaching, groups, or seasonal programs. The plan can be reviewed with the provider and adjusted as your child's needs change.
Do you offer camps during summer or holidays?
Yes. Positive Kids offers camps and seasonal programs when scheduled, including summer and holiday options. Camp availability may vary by age group, location, week, and program focus. Families can use the camp registration request form or contact intake to ask about current camp dates and fit.
Do you offer remote services like telephone or virtual counselling?
Yes. Many services can be offered virtually or by telephone, including parent consultation, counselling, coaching, educational support, and some family services. Intake will help determine whether virtual care is appropriate for your concern and whether an in-person option is recommended.
Do you offer services for adults?
Positive Kids primarily supports children, teens, parents, caregivers, and schools. Adult services are generally connected to parenting, family systems, perinatal support, consultation, or caregiver coaching rather than general adult counselling. Intake can clarify the best service pathway.
Do you offer flexible pricing plans?
Positive Kids accepts major insurance plans, private pay, and sliding scale options for qualifying families. Families interested in sliding scale support may be asked to complete a form with work and financial information so eligibility can be reviewed.
What if my child has been diagnosed with a disorder?
Children come to Positive Kids with many different profiles, including ADHD, autism-related needs, anxiety, learning differences, emotional regulation concerns, behavioural challenges, and social communication difficulties. A diagnosis does not automatically determine the service; intake looks at the child's current needs, strengths, goals, and the level of support required.
Do you offer ADHD therapy or ADHD therapist support?
Positive Kids supports children and teens with ADHD through several pathways. Depending on your child's needs, intake may recommend child therapy, ADHD-informed counselling, executive functioning coaching, ADHD tutoring, social skills groups, parent guidance, assessment questions, or a combination of supports. The goal is to match the service to the child's attention, regulation, learning, social, and family needs rather than use one approach for every child.
Can I ask about a child psychologist or ADHD psychologist?
Yes. Families can ask intake about child psychologist or ADHD psychologist pathways, especially when there are questions about psychoeducational assessment, ADHD, learning differences, anxiety, emotional regulation, school planning, or diagnosis-related next steps. Positive Kids will help clarify whether an assessment, psychotherapy, educational support, parent consultation, or another service is the best starting point.
What happens if my child displays behavioral challenges during a session?
Behaviour is treated as communication, not as a reason to shame a child. Providers use supportive, regulation-focused strategies and may adjust the activity, offer breaks, reduce demands, or involve the parent when needed. If a child needs a different level of care or a different service format, the team will discuss recommendations with the family.
What kinds of activities do children engage in during sessions?
Activities depend on the service and age group. Children may use play, discussion, role play, games, movement, stories, emotion-identification tools, social problem-solving practice, CBT-informed or DBT-informed skills, executive functioning tasks, learning strategies, teamwork activities, and parent-supported practice.
How is Positive Kids different from other providers?
Positive Kids brings several service pathways into one coordinated place: psychotherapy, groups and camps, educational services, assessments, and family system supports. Families do not have to know the exact service before reaching out. Intake helps identify the concern, match the right starting point, and consider how home, school, peers, learning, and emotional health may be connected.
Is Positive Kids a franchise?
No. Positive Kids is not presented as a franchise on this site. Services are organized under the Positive Kids model with centralized standards for family intake, service pathways, and program quality.
What if there is no Positive Kids location near me?
If there is no convenient office near you, contact intake anyway. Many services can be provided virtually, and the team can discuss whether online counselling, parent coaching, educational support, the Parent Online Course, or another remote option is appropriate.
Do you provide home visits?
Home visits are not the standard format for every service and may depend on location, provider availability, clinical fit, and the reason for support. Families should ask intake if an in-home option is being considered. In many cases, office-based or virtual support may be recommended instead.
Can I use insurance to pay for services?
Many families use extended health benefits when services are provided by eligible regulated professionals. Coverage depends on your insurance plan, provider type, and service. Positive Kids accepts major insurance plans and private pay, but families should confirm reimbursement details directly with their insurer.
Is your organization supported by a registered psychotherapist or psychologist?
Yes. Positive Kids services include support from regulated professionals such as registered psychotherapists, psychologists, social workers, and other qualified providers depending on the service. Educational and coaching services may also involve tutors, educators, executive functioning coaches, and facilitators matched to the program.
I am interested. What is the next step?
The easiest next step is to contact intake or book a free 15-minute consultation. You can also complete the Register With Us form, ask a question through the website, email intake@positivekids.ca, or call 1 866 503 7454. If you are registering for camp, use the camp registration request form so the team can confirm availability and fit.